TalkTalk Phone Number — Customer Service, Contact & Cheaper International Calls
Looking for the TalkTalk phone number? Whether you need to check your bill, report a fault, cancel your contract, or ask about international call charges — this page has every TalkTalk contact number you need, plus a cheaper way to call abroad that could save you £100s a year.
| Department | Phone Number | Opening Hours |
|---|---|---|
| Customer Service | 0345 172 0088 | Mon–Sat 8am–8pm, Sun 9am–6pm |
| From a TalkTalk Mobile | 5888 (free) | Mon–Sat 8am–8pm, Sun 9am–6pm |
| Technical Support / Broadband Faults | 0345 172 0088 | 24/7 automated, agent Mon–Sun 8am–10pm |
| Billing & Payments | 0345 172 0088 | Mon–Sat 8am–8pm, Sun 9am–6pm |
| Moving Home | 0345 172 0088 | Mon–Sat 8am–8pm, Sun 9am–6pm |
| Complaints | 0345 172 0088 | Mon–Fri 8am–8pm, Sat 8am–6pm |
| Text Relay (accessibility) | 18001 0345 172 0088 | Same as department |
- Live Chat — Available via the TalkTalk website after logging into My Account.
- Community Forum — — other users and TalkTalk staff answer questions.
- Twitter / X — @TalkTalk — direct message for support.
- Post — TalkTalk, PO Box 675, Salford, M5 0NL (for formal complaints).
Check your latest bill in My Account before calling. Look for: calls to non-geographic numbers, international calls, or out-of-bundle add-ons. TalkTalk calling plans include UK landline and mobile calls, but international calls are charged per minute — often at rates you didn’t notice when signing up.
Download AfriCallShop and get 2 free minutes to any country.
TalkTalk international call rates vary by destination. Calls to Africa typically range from 15p to £1.50 per minute depending on the country and whether you have an international calling add-on. An International Boost costs extra per month and only covers a limited set of countries — many African destinations are excluded or charged at a premium rate on top.
Call 0345 172 0088 and say “thinking of leaving.” You may be offered a retention deal. If you’re outside your minimum contract period, you can switch without penalty. Ofcom rules require a minimum 30-day notice.
Call 0345 172 0088, select the technical support option. Before calling: restart your router, check the TalkTalk service status page, and run a speed test — the agent will ask for these results. If the issue is on their end, compensation may apply under the Ofcom automatic compensation scheme.
One of the top reasons TalkTalk customers call is unexpected international call charges. A 30-minute call to Nigeria, Kenya, Ghana, or Senegal can add £5 to £20 to your monthly bill — and the International Boost often doesn’t cover African mobiles at competitive rates.
Instead of adding a pricey international bolt-on or paying per-minute carrier rates, millions of people in the UK use AfriCallShop — a calling app that routes your international calls over data or Wi-Fi at a fraction of the cost.
| Country | TalkTalk (per min) | AfriCallShop (per min) | You Save |
|---|---|---|---|
| Nigeria | ~30p | €0.09 (~8p) | ~73% |
| Ghana | ~35p | €0.12 (~10p) | ~71% |
| Kenya | ~40p | €0.14 (~12p) | ~70% |
| Senegal | ~45p | €0.12 (~10p) | ~78% |
| Cameroon | ~40p | €0.10 (~9p) | ~78% |
| Côte d’Ivoire | ~45p | €0.10 (~9p) | ~80% |
| Ethiopia | ~55p | €0.19 (~16p) | ~71% |
| Zimbabwe | ~50p | €0.23 (~20p) | ~60% |
- No monthly fee — unlike the TalkTalk International Boost, AfriCallShop has zero subscription cost. Pay only for the minutes you use.
- Works to 150+ countries — including every African country, not just the select few covered by carrier add-ons.
- First minute free — test the quality before you commit.
- HD voice quality — crystal-clear calls over Wi-Fi or 4G/5G.
- Send mobile top-ups too — top up family phones on Orange, MTN, Safaricom, Econet and 100+ African operators directly from the app.
- No contract, no notice period — unlike switching broadband providers, you can start and stop anytime.
- Download the app — free on .
- Sign up — no credit card needed for the free trial.
- Dial the number — type +country code + the local number. The exact per-minute rate is shown before you connect.
- Talk — HD quality, no lag, no hidden fees. Your first minute is free.
You keep your TalkTalk broadband and mobile plan — just use AfriCallShop for international calls instead of paying TalkTalk’s per-minute rates. It’s the same phone, the same contacts, just a different (cheaper) way to connect.
TalkTalk includes calls to UK landlines and mobiles in most plans, but international calls are not free. You pay per-minute rates that vary by country, or you can add an International Boost for a monthly fee — but it only covers a limited list of countries, mostly in Europe, North America, and a few Asian destinations. Most African countries are not included.
Yes, but the per-minute rates are expensive — typically 15p to £1.50 per minute depending on the country and whether the call goes to a mobile or landline. The International Boost doesn’t cover most African destinations, so you’ll be paying standard international rates.
No. AfriCallShop is an app for international calls and mobile top-ups. You keep your TalkTalk broadband and UK mobile plan for everything else — internet, UK calls, TV. AfriCallShop simply replaces the expensive part: international calling.
Weekday mornings (8am–10am) and evenings (6pm–8pm) are the busiest. Try calling mid-morning or early afternoon for shorter wait times. Alternatively, use the TalkTalk live chat (via My Account) or the forum — many common billing and technical questions are answered there by staff.
Yes. AfriCallShop works perfectly over any broadband connection — including TalkTalk Fibre. In fact, Wi-Fi calling gives you the best HD quality. The app uses a tiny amount of data (~0.5 MB per minute), so it won’t affect your broadband speed or usage limits.
Disclaimer: TalkTalk is a registered trademark of TalkTalk Group. Phone numbers listed are publicly available customer service contacts. Rates and availability are subject to change — always check the TalkTalk website for the latest information. AfriCallShop is not affiliated with TalkTalk.
🔗 Related — AfriCallShop makes it easy